FAQS

 
 

Can I hire you even though I live on the other side of the planet?

Absolutely! Thankfully the internet has no bounds when it comes to doing business online. I'm based in Dublin yet my clients are from all over the world. Most meetings happen on Skype or Google Hangouts. If you are located in the Dublin area I'm happy to organise a face to face meeting to discuss your project.

What platform do you use to build websites?

I work exclusively on the Squarespace platform. I believe Squarespace is by far the best platform for small business, marketing, SEO & design.

What does your payment schedule look like?

Usually a 50% deposit is required to secure your place and to ensure that yours and my other client's spots are reserved and honoured. Your website or branding project will be handed over once the remaining 50% has been finalised. Payment can be made through Paypal, Stripe or EFT (EU residents only)

Do you provide hosting and domain names?

Squarepsace is a self-hosting platform that requires a monthly/yearly subscription. I do not provide hosting, however, I am a Squarespace cicrle member which means my clients recieve a 20% discount if they are new to Squarepace. See price plans here You can also purchase Squarepsace domain names here. As part of the web packages I can link up third party domains from most third party platforms.

Do you supply web assets and copywriting?

As a designer my job is to provide the overall layout, colour palette, typography, graphics and the essentinal design sensiblties to make your website look on point. I do not provide web copy, however, I am connected to some pretty talented writers that can help you with this.

As for imagery, I strongly suggest hiring a local photgrapher to snap some pics of you or your business. Good images can make a world of difference to your site. If this is currently not an option for you I have a list of some great photo stock libraries that i can refer you to.

Can you build an online store/e-commerce?

Yes! An online store can be added at an additional fee. Your shop will be set up with three innovatory items to get you on your way. Please contact us at hello@scoutdigital.io to find out more. Squarespace integrates with both Stripe and Paypal and you will need a business Paypal account in order to get setup

What does the design process look like?

To kick things off, I offer three design concepts in black and white. You can think of these concepts as different design or creative directions.

Once you have narrowed down your choice to one concept , I’ll iterate on that concept — this is known as the refinement process and involves changes to colour, shape, font, and proportions of the logo, but typically don’t involve changing the concept of the logo itself.

Branding elements such as colour palettes, layout and typography are added after the logo concept has been decided on.

For the logo and branding packages packages, I offer two rounds of this refinement process, at which point a solid concept is typically formed. Additional rounds of revisions can be purchased.

For web design i also offer two rounds of revisions per page, again, additional rounds of revisions can be purchased.

Can I collaborate with you on a design project?

Absolutley! I am always interetsed in collaborating with like-minded people. Please email me at claire@scoutdigital.io. I would love to hear all about your project.

Do you do commission pieces?

Yes I do. My artwork may be commissioned by private individuals or businesses. Please email me if you would like to find out more.

 
 
 
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