At The Alchemy of Design, we are committed to protecting the privacy of our users in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and share information about you when you use our website, www.thealchemyofdesign.co, and the choices you have associated with that information.

Information We Collect

We collect information about you in the following ways:

Information you provide to us: When you create an account or place an order on our website, we collect information such as your name, email address, and shipping address.
Information we collect automatically: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, and operating system. We may also collect information about your device, such as the device's model and manufacturer.
Cookies and similar technologies: We may use cookies and similar technologies to collect information about your activity on our website. This may include information about the pages you visit and the links you click.

Use of Your Information

We use the information we collect about you to provide, maintain, and improve our website and services. This may include:

Processing and fulfilling your orders
Communicating with you about your account or orders
Personalising your experience on our website
Improving the performance and functionality of our website
Detecting and preventing fraud or other illegal activities

Sharing of Your Information

We may share your information with third parties in the following circumstances:

With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and order fulfilment.
With law enforcement or government agencies: We may share your information if we are required to do so by law or in response to a valid request from a law enforcement or government agency.
In the event of a merger or acquisition: If we are acquired by or merged with another company, we may share your information with that company.

Your Choices

You have the following rights regarding the information we collect and use:

Opting out of marketing communications: You have the right to opt out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in the communications you receive or by contacting us at hi@thealchemyofdesign.co.
Accessing and updating your information: You have the right to access and update your personal information at any time. You can do this by logging into your account on our website.
Requesting the deletion of your account: You have the right to request the deletion of your account. If you would like to do this, please contact us at hi@thealchemyofdesign.co.
Withdrawing consent: If you have given us consent to process your personal information, you have the right to withdraw that consent at any time.

Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorised access or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any updates on this page and encourage you to review the policy periodically.

If you have any questions about this privacy policy or our treatment of your information, please contact us at hi@thealchemyofdesign.co.